Exercise Bike, Indoor Cycle, Ascent Trainer, and Rower Troubleshooting
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Rower Distance Program Issues
Please click here for troubleshooting help on issues with the Distance Program on Oxford 3 and Oxford 6 units.
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Why is My IC7.9 Making Noise?
Please click here for a guide to troubleshoot a noise issue on an IC7.9 indoor cycle.
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Why Doesn't My Indoor Cycle Show RPM?
PROBLEM: The console does not display RPM. SOLUTION: Make sure the housing at locations 2 and 3 are properly conne...
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IC7.9 No Resistance/Loose Handle
Please click here for assistance if resistance on your IC7.9 does not change and/or the steel rope and emergency hand...
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How Do I Fix Incorrect Resistance on My Oxford 6 Rower?
ISSUE: No resistance change or erratic or continuous resistance change. Resistance is too hard or too weak. RESOLUTIO...
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How Do I Fix Incorrect Resistance on my Exercise Bikes or Indoor Cycle?
ISSUE: No resistance change or erratic or continuous resistance change. Resistance is too hard or too weak. RESOLUTIO...
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Issues with Speed Display on Exercise Bike
ISSUE: The speed values do not display on the console SOLUTION: Unplug the power cord, remove the console, and c...
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Bike Seat Slipping
Issue: Seat slips backward (or the front of the machine moves forward) while pedaling Resolution: Seat assembly Veri...
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Bike Seat Position Issues
Issue: Can’t find the proper saddle/seat position or the seat is loose or tipping. Resolution: Correct Seat Adjustmen...
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Left Pedal Assembly Issue
Issue: Difficulty assembling the left pedal Resolution: The left pedal is reverse threaded. Please refer to the asse...
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Noise While Pedaling
Issue: Internal/external noise when pedaling, rough feel while pedaling Resolution: Brake is rubbing against the flyw...
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Bike Squeaking or Chirping
Issue: My bike makes a squeaking or chirping noise Resolution: Leveling Machine may not be on a level surface. Verif...
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Bike Heart Rate Issues
Issue: Heart rate is erratic or heart rate function is not working Resolution: Please Click Here for Heart Rate Troub...
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Erratic Console on Exercise Bike
Issue: Console resets, has an erratic readout during a workout or does not show full LCD display in every window Reso...
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Elliptical Power Cord Replacement
Issue: I can’t find my elliptical power adapter or I damaged my power adapter. Resolution: Replace power adapter For ...
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Bike Power Cord Replacement
Issue: I can’t find my bike power adapter or I damaged my power adapter. Resolution: Replace Power Cord Replacement p...