Bike Heart Rate Issues

Issue: Heart rate is erratic or heart rate function is not working

Resolution: Improper Grip

1. You may be gripping the heart rate handlebars too tight. Try to maintain moderate pressure while holding onto the heart rate handlebars.
2. Try gripping the heart rate handlebars over the top, with your thumb next to your index finger instead of gripping it with your thumb under the handlebars.
3. Contact heart rate grips are not intended for continuous reading. Rather, try holding the grips for 10-20 seconds at a time for an accurate reading.
4. Static electricity can damage the heart rate receiver and/or grips and can cause either an “HR” or no reading at all.
5. Static electricity can damage the heart rate grip receiver and/or grips and cause either an “HR” or no reading at all.
6. Remove the console and verify that the heart rate cables are attached properly, making sure that the cables are securely inserted into the console.
7. Refer to the product manual that came with your machine or the service guide for more information on the heart rate function

• heart_rate_troubleshooting.pdf50 KB