Issue: Internal/external noise when pedaling, rough feel while pedaling
Resolution: Brake is rubbing against the flywheel.
- Magnetic brake is rubbing against the flywheel. Contact Horizon Fitness Tech Support at 1-800-244-4192.
- The pedals will be very difficult to move and a screeching sound may be heard when attempted. The brake should be replaced.
- Machine may not be on a level surface. Verify surface is level and adjust levelers on the machine as needed. Refer to your owner’s manual for location of levelers.
- Improper assembly or loose assembly bolts. Verify assembly steps using owner’s guide. Tighten all bolts used for assembly.