Elliptical Troubleshooting

  • How to Move an Elliptical

    1). Disconnect all entertainment hookups, power cords, and adapters. Please store them in a safe place.  2). Ensure u...

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  • How Do I Fix a Broken Pedal on an Elliptical?

    Johnson Health Tech has identified a potential problem with 2009-2010 elliptical models manufactured under the Horizo...

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  • How Do I Fix Display Issues with Speed, Distance or RPM on an Elliptical?

    ISSUE: Speed/Distance/RPM reading and checking the Speed Sensor RESOLUTION: Service Guide

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  • How Do I Fix Incorrect Resistance on an Elliptical?

    ISSUE: No resistance change or erratic or continuous resistance change. Resistance is too hard or too weak. RESOLUTIO...

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  • How Do I Fix a Wireless Chest Strap that isn't Connecting on an Elliptical?

    Resolution: INTERFERENCE Electromagnetic interference may be occurring. Check the immediate area for causes of inter...

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  • How Do I Fix Heart Rate Issues on an Elliptical?

    Resolution: Heart Rate Troubleshooting   Resolution: Improper Grip Good contact with the grip is essential. Before t...

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  • How Do I Fix a Blank Screen on an EX-59 Elliptical?

    Updating the software to the most current version will usually solve this issue. Here’s how to update the software: ...

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  • How Do I Fix Console Display Issues on an Elliptical?

    Issue: Console resets, has an erratic readout during a workout or does not show full LCD display in every window Reso...

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