Getting Service or Support
Search
-
How Do I Contact Horizon Customer Service?
For all sales or recent order inquiries including cancellations and returns, contact the Horizon Fitness Customer Exp...
-
How Do I Contact Customer Tech Support?
For all inquires about existing products including damages or troubleshooting, contact the Horizon Fitness In-Warrant...
-
How Do I Get Service Outside of North America?
Please contact the distributor for your country for more information about warranty and service. Products purchased w...
-
How Are Products Serviced in the Marketplace?
Horizon has partnered with independent service providers throughout the United States who will be called upon to prov...
-
Where is the Serial Number Located?
Before you contact us for support, please have your product serial numbers ready. It is helpful if you are near the p...