Warranties

  • Safeware Warranty Boost FAQs

    Please note Warranty Boosts are only available in the US at this time. You need to purchase a warranty boost within o...

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  • What are the Standard Manufacturer's Warranties on all the Machines?

    For more information on what is covered under warranty, please visit https://support.horizonfitness.com/hc/en-us/arti...

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  • How Do I Activate the Manufacturer’s Warranty on My Machine?

    Register your warranty online within 30 days of purchase. Please retain proof of purchase.  Horizon Fitness product r...

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  • What is Covered Under the Cardio Equipment Warranty?

    Repair or replacement of a defective motor, electronic component, or defective part, and is the sole remedy of the wa...

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  • What is Not Covered Under the Cardio Equipment Warranty?

    Normal wear and tear, improper assembly/maintenance, or installation of parts/accessories not originally intended/co...

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  • What Does “In Home” Use Mean?

    Our equipment is intended for private, residential use within a climate controlled room within your home. It is not i...

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