Treadmill Guide

Comprehensive guide on how to use Horizon Treadmills. Topics include safety, basic operation, troubleshooting and maintenance.

  • How to Move a Treadmill

    1). Disconnect all power and remove the safety key before moving your equipment for safety.   2). Measure. You may ne...

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  • Treadmill Routine Maintenance Schedule

    Preventative maintenance is the key to smooth operating equipment, as well as keeping the users’ liability to a minim...

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  • Tensioning and Centering the Running Belt

    Tensioning the Running Belt For more information and/or how-to videos, visit our Customer Support section on our webs...

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  • Treadmill Belt Moves

    If the treadmill belt does not move or moves briefly, but the console works, verify the following: Make sure you are...

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  • Troubleshooting Heart Rate

    For Grip Pulse Heart Rate readers on a Treadmill: Check your exercise environment for sources of interference such as...

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  • Incline Problems

    PROBLEM: At higher incline levels, a message reading “Speed Range Error – Ending Workout” appears. SOLUTION: This is...

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  • Treadmill Incline Issues

    If the Treadmill incline does not move, won’t go down or does not seem to be at the right level, verify the following...

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  • Audio Issues

      PROBLEM: No audio comes out of the speakers, but the headphones work. SOLUTION: Verify the following: Turn the tre...

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  • Treadmill Console Does Not Light Up

    If the console is not lighting up, verify the following: Does the red light on the ON/OFF switch light up? NOTE: Some...

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  • Treadmill Noises

    Are the sounds my treadmill makes normal? All treadmills make a certain type of thumping noise due to the belt riding...

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