What if the pedal breaks on my elliptical?
Johnson Health Tech has identified a potential problem with 2009-2010 elliptical models manufactured under the Horizo...
Speed/Distance/RPM reading and checking the Speed Sensor
RESOLUTION: Service Guide
No resistance change or erratic or continuous resistance change. Resistance is too hard or too weak.
RESOLUTION: POWER SUPPLY Verify the power supply and make sure that the adapter is the correct voltage. Verify which...
Wireless chest strap: heart rate is erratic or is not functioning properly.
Resolution: INTERFERENCE Electromagnetic interference may be occurring. Check immediate area for causes of interfere...
Heart rate is erratic or heart rate function is not working.
Resolution: Heart Rate Troubleshooting Resolution: Improper Grip Good contact with the grip is essential. Before t...
What if my EX-59 Elliptical screen is blank?
Updating the software to the most current version will usually solve this issue. Here’s how to update the software: ...
Console resets, has an erratic readout during a workout or does not show full LCD display in every window
Resolution: Weak Batteries Batteries in console may be weak (non-programmable models that do not plug into wall outl...