Treadmill Troubleshooting

  • T101-07 EMI Filter Too Close to Power Switch Bracket

    Please click here for provides simple instructions on how to move the filter and replace the filter wire, if necessar...

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  • E2 Error Message

    PROBLEM:  E2 error message and/or erratic speed.   SOLUTION: Please see the attached troubleshooting guide for assist...

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  • E1 Error Message

    PROBLEM: E1 error messages and/or no treadmill belt movement.   SOLUTION: Please see the attached document for troubl...

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  • Treadmill Master Reset

    For a video on Treadmill Master Reset, please click here.

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  • How Do I Fix EMI With My Console?

    PROBLEM: If the treadmill acts irregularly during a workout, there may be electromagnetic/cellular signal interferenc...

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  • Belt is Moving Faster/Slower than Expected

    Please Click Here for Instructions on Treadmill Belt Speed Troubleshooting

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  • When to Replace a Treadmill Belt

    There are multiple factors that influence the wear and tear of a treadmill belt. The best way to know when it's time ...

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  • How to Fix Heart Rate Chest Strap Issues on a Treadmill

    Issue: Can’t acquire or read heart rate. Resolution: Heart Rate Troubleshooting Good contact with the grip is essent...

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  • How to Fix a Treadmill that is Stopping and Starting

    Issue: Treadmill will stop and reset or running speed is erratic.   Resolution: Keypad Issues   Resolution: Power Sou...

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  • How to Fix Banding Straps That Were Removed Too Early

    Issue: The banding straps were removed before Assembly Step 1 was completed. Resolution: The air shocks have been eng...

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  • How to Fix a Loose Treadmill Running Belt

    Issue: Running belt is loose, drifting or slipping. Resolution: This issue can be resolved by aligning/centering and ...

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  • How to Fix a Treadmill Display That Shows Dashes or 8's

    Issue: The display on the treadmill is showing only dashes, 8’s or reads “Safety Key Off.” Resolution: Safety Key Ree...

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  • How to Fix a Safety Key Off Message on a Treadmill

    Issue: The message “safety key off” displays across the console window. Resolution: Safety Key Troubleshooting Please...

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  • How to Fix Excessive Static Electricity on a Treadmill

    If you are experiencing excessive static electricity or shock from your unit. please follow the steps below.   1. Car...

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  • How to Fix a Blank Console Display on a Treadmill

    Resolution: Power source Verify that the power cord is securely plugged into the wall outlet. Verify that the treadm...

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  • How Can I Adjust the Volume of Machine Beeping?

    The beeping noise is a safety feature that all fitness equipment manufacturers include on their products. It alerts t...

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