Approved Cleaners and Proper Cleaning Technique
Horizon recommends using a mild soap and water solution (1:10 soap to water ratio) for cleaning surfaces. To disinfect surfaces, distilled vinegar and water solution (1:20 vinegar to water dilution) can be used along with other store-bought disinfectants. Make sure you are using a diluted disinfectant
solution. Be careful when choosing your disinfectant, however, as strong concentrate disinfectants can damage plastics and metal surfaces over time.
Always spray a clean cloth, then wipe surfaces. NEVER spray the frame or console directly. Spraying directly on the unit can cause corrosion over time as overspray occurs and is not wiped off.
Touchscreen consoles – to clean, use a micro-fiber cloth and an LCD screen cleaner
Before performing any maintenance, unplug the power cord from the outlet and wait 2-3 minutes to allow power to dissipate from all the electronics.
|Clean console with approved cleaner|
|Wipe entire frame and shrouds with approved cleaner|
|Move the unit and vacuum the floor underneath|
|Tracked ellipticals – clean the track and wheels and inspect for damage. Do not add any lubricants to the track or wheels|
|Wipe clean/vacuum out the foot pedals so they are free of dirt/debris|
|Check all hardware to make sure it is secure – see frame bolts|
|Inspect power cord for damage|
Loose bolts are a common cause of noise issues on ellipticals or ascents. From time to time, especially after a few uses when a product is new, you may see frame bolts starting to loosen. This can cause noise issues. This is natural and happens as the product settles to the floor and begins to be used. It is important after the first few uses, and then on a monthly basis, that you check the frame bolts. If you find loose bolts, it would be a good idea to add a medium-strength thread locker to the bolt threads before tightening. Once the thread locker cures, it will help prevent bolts from coming loose again. Cure times for thread locker is generally 24 hours, so it is best to do this and not use the product during that time. Refer to the section Specific Frame Bolts to Check for more detail.
Tools needed for tightening bolts: metric Allen sockets (3mm-8mm) and ratcheting wrench
- Vibra-tite blue is a medium-strength thread locker that comes in a pump gel and is available at most hardware stores.
- Loctite blue is a medium-strength thread locker that comes in a squeeze bottle in liquid form and is available at most hardware stores.
Specific Frame Bolts to Check
Your elliptical or ascent may not look like the image below, however, all share similar connection points.