Johnson Health Tech has identified a potential problem with 2009-2010 elliptical models manufactured under the Horizon Fitness brand name. In some instances, it is possible for the pedal to become disengaged, which has the potential to cause a user to slip and fall. Most of the issues are occurring directly out of the box and no injuries have been recorded. This issue can be fixed through replacement of the pedal link arm and foot pedal.
The EX-58, EX-68, EX-78, GS1050E and CE5.1 models are affected. If you have purchased one of these models, we ask that you cease using it immediately until we determine if your unit is part of the recall.
We are actively working on a voluntary corrective action plan, including a repair process. If you own one of these units, please cease use immediately and contact Johnson Health Tech at 1.800.244.4192, or at email@example.com for further instruction.