How do I contact Horizon Customer Service?

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Horizon Fitness
  • Updated

For all sales or recent order inquiries including cancellations and returns, contact the Horizon Fitness Customer Experience Team. In office hours are M-F 8:00 a.m. - 8:00 p.m. CST.

Phone: 888.878.9011

E-mail: sales@horizonfitness.com or support@horizonfitness.com

You may also click on the "Help" button in the bottom right corner of this or any Horizon Fitness webpage. 

Returns: Please complete the form below.

https://www.horizonfitness.com/support/recent-orders/returns (US)

https://www.horizonfitness.ca/support/recent-orders/returns (CA)

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