How Do I Contact Horizon Customer Service?

Article author
Horizon Fitness
  • Updated

For all sales or recent order inquiries including cancellations and returns, contact the Horizon Fitness Customer Experience Team. In-office hours are M-F 8:00 a.m. - 5:00 p.m. CST.

Phone: 888.878.9011

E-mail: or

You may also click on the "Help" button in the bottom right corner of this or any Horizon Fitness webpage. 

Returns: Please complete the form below. (US) (CA)

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