All or some of the keys on the console do not work Horizon Fitness Updated March 12, 2021 16:20 Resolution: Keypad troubleshooting keypad_troubleshooting.pdf70 KB Was this article helpful? Yes No 0 out of 2 found this helpful Have more questions? Submit a request Related articles How do I contact Customer Tech Support? No console display How do I contact Horizon Customer Service? How to Power Up Your Treadmill Heart rate is erratic or heart rate function is not working Comments 0 comments Please sign in to leave a comment.